Frank Beck Chevrolet

Reviews about Frank Beck Chevrolet

• Lee Johnson

  Jun, 21 2018
  ★ ☆ ☆ ☆ ☆
  Hmm... Where to begin? This place is a joke!We will NEVER go back there! My father in law went here 2 weeks ago to get a diagnostic test done. They were only supposed to do that. They took it upon themselves to take things apart and work on things with out letting him know. Then when we went to pick up his car he was forced to pay for the extra unauthorized work. The service guy thought it was funny that we got upset about it because the diagnostic test should have cost $90. Instead he had to pay $224. How can you do that and not know if the customer can even pay for the unauthorized work you did??? We called the corporate office and of course they said they would call back and never did. When we thought it couldn't get any worse we found out what they said was wrong with car wasn't even the right thing. We found this out by taking it to another place to get fixed. So to sum it up they don't Know what they are doing! They rip you off, and they lie to you. So if you go here good luck!!!

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